Ford

Tracy Ford

3500 Auto Plaza Way
Directions Tracy, CA 95304

  • Sales: (888) 722-1914
  • Service: (877) 697-9254
  • Parts: (877) 699-4665

Testimonials

HEAR WHAT OUR CUSTOMERS HAVE TO SAY

"Great experience!"

I reached out to the internet department at a few different dealerships and it seems like the more question I asked the less interested they were. I knew I needed a hybrid but I didn't know much about them. Leonard is the only one who stuck it out with me and my many questions. Thank you Leonard.
HAPPYBC (from Edmunds)

"walked out with my DREAM CAR!"

This is my second mustang, always done business with Tracy Ford! I walked in thinking I was just going to get a price and walked out with my DREAM CAR! And at an affordable price. Thank you so much G and Leonard!!!
Destiny M. (from Yelp)

"a very positive experience"

Although we didn't find a deal, our sales rep, Henry, was such a good guy. No pressure, took time time to get a feel for what was important to us, and even kept bringing us cold water for the hot weather. Overall, this was a very positive experience. Thanks Henry!
Mike F. (from Yelp)

"Love my new Truck"

Had an Edmunds price, Tracy Ford had the truck, I called in and Matt gave me a price withing the first 2 mins of the call. Straight to the point, I love it!! He explained all the rebates and discounts and when I got there, He had the Truck parked out front. Needless to say, I took the Truck home that day, super easy process. If you go in or call the dealership, make sure to ask for Matt.
Joel510 (from Edmunds)

"Excellent service on a professional and personal level"

Came back for my second vehicle. And again I felt like everyone takes care of me like I'm a part of their family. Excellent service on a professional and personal level. Too bad I couldn't afford that 2015 Ford, but I was able to find a used model for a great price. Still, it remains my favorite dealership
Gabrielle S. (from Google)

"I can't emphasize enough how surprised I was with the speed and efficiency"

I was very pleased with the overall experience. After requesting email quotes for a 2017 Focus ST from over 20 dealers in the Bay Area, Tracy Ford had the best price AND no funny business. Baker Salman (internet manager) provided a quote as requested- no additional incentives we may or may not have qualified for (1st responder/military/recent graduate/etc) which seems to be common practice for Ford dealers. Upon arrival I was greeted by four salesmen- not the best practice but I requested and was immediately taken inside to meet Baker. He was pleasant and very efficient. He showed me the quoted vehicle (fit and finish were great) and took me for a brief test drive. When we got back I let him know I wanted to proceed with the purchase. We went over the quote he provided, he again ensured I would not pay a dollar more and immediately began to draw up the sales contract - this is also when he sent the car off for a final detail cleaning. Within 15 minutes I was taken to Matt in financing. About a million signatures and initials later (expected) I was out the door with a new car. I can't emphasize enough how surprised I was with the speed and efficiency as well as the lack of the hard up-sell for warranties and extras I didn't need or want.
STshopper (from DealerRater)

"Great experience"

The salesman was very patient with me and was not at all pushy like I expected. My wife and I are very happy with our purchase from this dealership. Our salesman, I think his name was Leonard, was extremely knowledgeable about the vehicles, and answered all of our questions throughout the entire buying process.
CheetohPuff (from Edmunds)

"Great Sales Staff"

Came here on Thursday to buy a Focus RS, I worked with the internet department and the entire staff was extremely friendly. I had already worked out the numbers at home and all I did was basically come in and take the car home. Those guys stuck to their words and there were no games or gimmicks. They took me right to the car, I drove it and it was better than I expected. after that I was in finance in no time and the whole process took about an hour (which is really good considering I've stayed at dealerships for hours before. I've bought a lot of cars before and this is one of the best experiences I've ever had. Great job Tracy Ford, keep up the great work!!
Nick1234 (from Edmunds)

"easiest, most stress free car buying experience I've ever had"

My husband and I recently purchased a vehicle from Tracy Ford.  We had started our vehicle search with our local Ford dealer, but through some internet research, came in contact with Leonard from Tracy Ford.  Over the course of a few days of email exchanges with Leonard, while we were traveling out of state, we came to an agreement on a vehicle with our exact specifications and a price that we felt was more than fair.  Leonard had the vehicle transferred for us, as well as got our financing applications moving, so that when we returned to town, everything was ready to go.  This was by far the easiest, most stress free car buying experience I've ever had.  Leonard was extremely knowledgeable about the vehicle and made the process smooth.  Bobby in finance had us in and out in a limited amount of time, with no added pressures.  I would highly recommend the team at Tracy Ford for anyone looking for a great car buying experience!!
Carolyn M., Lodi, CA (from Yelp)

"Smooth and easy"

Came in a couple days ago to purchase a new car. Spoke with Randall and Jeff and Matt the general sales manager, everybody treated me like family. It was the greatest experience I have ever had. It was very easy and smooth very quick and they had tons of inventory to check out and spent the time exactly to find what I needed and wanted. They gave me a great price on my trade-in, the best price out of all the dealers I've been to and the best price on the car I bought and I would definitely recommend this dealership to friends and family
Gmoneyjr (from DealerRater)

"better deal than we anticipated"

My fiance' and I were in search of a commuter car, we pulled into Tracy ford where Donny Knowles approached us with a smile and non pushy demeanor. He was knowledgeable about what was on the lot, and ended up getting us a better deal than we anticipated. Needless to say we left very happy. I would definitely recommend Donny to my fam and friends.
Jeffrey K. (from Google)

"so easy and smooth"

I had such a great experience here it was so easy and smooth everybody treated me like family and with respect they gave me the best deal and I've been to several several dealerships they also give me an absolutely great price on my trade I came out owning a new 2017 ford explore they had great inventory to search for him and they spent the time to get me exactly what I wanted and needed go see Randall
Gerald S. (from Google)

"Great Commuter Car!"

Thank you, Donny Knowles, for making our car shopping experience a good one! We will definitely recommend our fam and friends to you. You gave great customer service and we really appreciate that.
JayandAsa (from DealerRater)

"a pleasure to deal with"

We just purchased a used explorer sport form Tracy Ford. Juan Delgado was our sales person. He was very helpful and made the sale simple. We have been to many dealerships this week and most of the sales people were not very professional. Juan made it quick easy and was a pleasure to deal with.
Mark T., CA (from Yelp)

"made the process easy and pleasant"

I had a wonderful experience with my recent purchase at Tracy Ford. I was lucky enough to have found G from the internet department to help me. He made the process easy and pleasant. He found me a great deal and explained everything to me as needed. I would definitely refer my friends and family to work with him!
Iliana P., Tracy, CA (from Yelp)

"Just had the best experience here"

Just had the best experience here...we are purchasing a commuter car and our sales guy Donny Knowles is the best! As we pulled into the lot he came out with a smile and very friendly non pushy demeanor. I would recommend anyone looking for a car and good deal to come see Donny Knowles...he is awesome!
Asa S., Milpitas, CA (from Yelp)

"great knowledge of their vehicles"

We recently purchased a used Ford Escape from Tracy Ford. We were fortunate to have gotten Juan Delgado as our sales person. He has a great knowledge of their vehicles and is very accommodating. If you are thinking of purchasing a Ford I would highly recommend using Juan.
Pam G., Modesto, CA (from Yelp)

"so happy with the negotiation and delivery of our vehicle"

We were so happy with the negotiation and delivery of our vehicle We encourage you to speak with Matt or G from Tracy Ford
JoAnn D. (from Google)

"a great and safe experience"

Thank you Donny for all your help and by not putting any pressure on us made our car buying a great and safe experience . Thank you
Cougat1969 (from DealerRater)

"honest and helpful"

Thank you very much Donny Knowles of Tracy Ford for being honest and helpful with all our car needs . Thank you very much
Art (from Cars.com)

"superior customer service"

Donny Knowles, thank you for your superior customer service and going above and beyond for me and my family
Fernando R. (from Google)

"made the experience very easy"

I recently bought a 2016 Hyundai Elantra from Darrin. This was my first car and he made the experience very easy. I absolutely love my car and appreciate all of the help from Darrin and the other Tracy Ford crew!
Shelby S. (from Facebook)

"made my car buying experience a breeze"

Donny Knowles was super awesome and very friendly and made my car buying experience a breeze. Thank you very much Donny for all your time you made us feel at home.
Lillian R. (from Facebook)

"excellent to work with!!"

I bought a 2015 Nissan Versa from Darrin Desilva back a few months ago and my daughter just bought her first car, a 2016 Hyundai Elantra from Darrin just last week. Darrin and the whole Tracy Ford crew involved in our deals were excellent to work with!! Great experience for both of us.
Steve S. (from Facebook)

"you guys rock"

I love my transits, my employees love it too, Thank you Tracy Ford for your outstanding customer service, you guys rock.
Margarita C. (from Facebook)

"Outstanding experience"

Was quoted an excellent price without haggling. Outstanding experience.
Gordon G. (from Yelp)

"awesome service, fast, no taking all day. simple"

This place is awesome. I contacted Donald Knowles. He took the time to help me. I live a ways away so he got me financed before I stepped foot into the dealership. My credit isn't the best, but he got me into a vehicle. Love this man. The dealership itself was fast. No more than 2 hrs to drive away in my new car. Bobby Dellaringa was quick at processing the papers. I would recommend this place to everyone...
Donna C., Valley Springs, California (from Cars.com)

"made everything possible to put us in a safe and reliable car"

Best experience we've ever had at a car dealership! Thank you Darrin for not being a pushy salesman and actual look out for us. I was so nervous at first because we don't have the best credit and you were so helpful in every aspect. Looking at our current situation with our old car and really made everything possible to put us in a safe and reliable car. Thank you so much!! Now time to enjoy our new 2015 Nissan Sentra!
Cristina R. (from Facebook)

"Tracy Ford is the best car dealership in town!"

Tracy Ford is the best car dealership in town! I just bought a new 2017 Fusion there. Customer service is superior:) Darin Desilva THANK YOU!!! Great salesman!
Cecilia P., Manteca, CA (from Yelp)

"Everyone we encountered was respectful and friendly"

Thanks so much to Donny for making the transaction smooth and easy! He was absolutely knowledgeable and was very patient with my family as we decided to purchase our first vehicle. Everyone we encountered was respectful and friendly. I would highly recommend this dealership to all of my friends and family!
Melissa C., Lodi, CA (from Yelp)

"Best car purchase ever!"

I made contact with Donny and he was able to help me get a newer car than I had planned. I live over an hour away and everything was done online. He made the transaction so easy. Very professional, easy to work with and delivered more than I expected. I would recommend him and the dealership to anyone!
Kim U., Jamestown, Ca (from Cars.com)

"I definitely recommend Tracy Ford & Darrin"

Thank you to Darrin for helping me with buying my first car! He was so patient & helpful! I definitely recommend Tracy Ford & Darrin. I love my new Hyundai
Larissa G. (from Facebook)

"I recommend this dealership to everyone"

I bought a Ford Fusion from Henry Polack and he was the best salesman ever. Also Eric Manzo sale manager was very nice and helpful. I recommend this dealership to everyone.
Sally R., Tracy, CA (from Yelp)

"good deal, great service"

They were very nice, specially the salesman Juan Delgado,they gave me a good deal, great service and very fast service, very polite, the car is in excellent conditions and runs great.
Juan C., Oakdale, CA (from Yelp)

"Great people, great place, happy customers!"

What an amazing experience. Without to many details, my wife had a serious car accident/coma/6 month stay in a hospital. 3 years later, after physical recovery, it was time for her emotional one. I had been gently talking her into getting a car. I found a car online at Tracy Ford, so we went to check it out. That is where we met Henry Pollack. Kind, genuine and helpful. He did not overwhelm us, he listened to what we were looking for and showed us a few options that matched our (my wife's) needs. We drove off the lot with a brand new Ford Fiesta that runs great, comfortable and fills the needs! Not to mention, my wife drove off the lot with confidence, excitement and happiness. Henry Pollak is the reason we will only be going to Tracy Ford for any cars in the future. He didn't just sell us a car, but listened, really listened and came through in a BIG way! Great people, great place, happy customers!
Pete H. Lodi, CA (from Yelp)

"We absolutely love our new car"

This was a great experience here buying our car. We just recently had our car throw a rod through the engine and we were in desperate need of a car. Donny was an amazing salesman and very patient with us going through the long process to buy our car. Thank you so much for all your help! We absolutely love our new car.
Catie J., Murphys, CA (from Yelp)

"the process was fast, easy and painless"

Donny Knowles was great! After a week of messaging back and forth, he help me pick out a car and had it ready for us when we finally made it in, the process was fast, easy and painless. He made buying a car enjoyable.
Amy A., Oakdale, CA (from Yelp)

"Great deals and great service!!"

Just had our second great experience at Tracy Ford. Leonard Randall found the only F150 in California with the options we wanted and less than a week later we were driving off the lot. Great deals and great service!!
Doug F., Fisherman's Wharf, San Francisco, CA (from Yelp)

"highly recommend this dealership for first time car buyers!"

Donny helped us pick out the perfect car for our family. He was so nice and very patient with the whole process. I would highly recommend this dealership for first time car buyers!
Melissa C. (from Google)

"had the best experience"

I recently purchased my first car and i not only came home satisfied  with a new car but also had the best experience Gabriel Alejandro Gonzalez was such a big help. He's patient, friendly, and just great at his job. I highly recommend  everyone who is looking for a car to go in and ask for Gabriel . He's great. Thank you so much Tracy Ford and thank you Gabriel! 
ahymeeg18 (from DealerRater)

"excellent customer service"

My name is Reynaldo. I thank Gabriel Gonzalez for excellent customer service and for helping me get my truck. I totally recommend him. He is a great salesman and he totally works with you, thanks again.
Reynaldo V. (from Cars.com)

"got us into an affordable car at a great price"

Donny Knowles was great! He got us into an affordable car at a great price. No hassle and made us feel at home.
Samantha G. (from Google)

"I definitely recommend Tracy Ford"

I purchased a 2015 Hundai Santa Fe at Tracy Ford. Gabriel Alejandro Gonzalez helped me find the car I want. I definitely recommend Tracy Ford. Gabriel helped me from the beginning step by step answering all my questions and I recommend Gabriel Alejandro Gonzalez as a salesman for your future car. You can reach him @ 916-398-1208 Thanks Tracy Ford and Gabriel Alejandro Gonzalez
Gabriel G., Stockton, CA (from Yelp)

"Excellent customer service"

Excellent customer service thank you Gabriel we love our truck F150 thanks for the great payment you give us, I totally recommend Gabriel Gonzalez as a salesman he's a great person thank you Tracy Ford 
Mandn082510 (from DealerRater)

"everyone was amazing!"

I took my car here last week and I was very satisfied! Having a terrible experience at another dealership I was hesitant however everyone was amazing! Everybody had great customer service and seemed to really care about the customer. I will definitely be taking my car back from now on! Thank you for doing such a great job!
Jordan K., San Jose, CA (from Yelp)

"2 Great buying experiences!"

Joel and Jacob did a Great Job with the selection of my new F 150 4X4 Off Road Truck, by meeting my needs while exceeding my expectations in the categories of professionalism and overall customer service. I was happy enough with the entire purchasing process, a few days later I returned to purchase a second vehicle, 2014 Ford FLEX with low miles. Can't say enough for these 2 guys, it was No pressure and 2 Great buying experiences! So if your looking for a FORD Be sure to contact Joel & Jacob.
Robert H., (from Google)

"impressed how far they went to make sure I was happy"

So, I was only window shopping originally. I found a low miles Chevy Equinox. I was impressed how far they went to make sure I was happy from sales to paperwork. Got a followup call from my salesman asking how everything was. It is nerve racking buying a used car, but I feel good about my purchase. My thanks to all the staff that helped me at Tracy Ford.
Christian B., (from Facebook)

"made it work to my exact budget"

I had Donny Knowles deal with us during my last purchase of a truck. He broke down the price and made it work to my exact budget. He made it all possible for us. Thank you
Aleah S., (from Yelp)

"non-pushy fun and easy car purchasing experience"

I couldn't have asked for an easier transaction after I totaled my old car. Thank you Donny Knowles and Tracy Ford for helping me. I love my CR-V. Give Donny a call if you need a non-pushy fun and easy car purchasing experience. (209)817-4003
Amanda H., (from Facebook)

"Thank you so much again we love our new car!"

We just recently had our car throw a rod through the engine so we were in desperate need of a new car, Donny was a great salesman and was so patient and helpful in helping us find our new car. Thank you so much again we love our new car!
Catie J., (from Facebook)

"exceptional!"

Overall my experience with Tracy ford was exceptional! Donny helped me figure everything out and knew the answers to all of my questions. He was very knowledgeable about the whole process and made everything run incredibly smooth. Thanks again to all of you that accommodated my family and I in this purchase!
Melissa C., (from Facebook)

"Great customer service"

Great customer service, also great knowledge of the vehicle we were interested in. Donnie Knowles
Jacob B., (from Facebook)

"No pricing games and no hassles"

I purchased many cars over the years, and this has to be one of the easiest experiences yet.  I found the car on one of the search websites. I worked with Donny and he made it as quick as possible to complete the purchase for a reasonable price and provide a fair price for my trade in. No pricing games and no hassles with unnecessary tack on fees later.
Bill W., Brentwood CA (from Yelp)

"extremely helpful"

Donny was extremely helpful and did everything he could to get me my first car. I went in with no expectations of actually getting a car and left with a 2015 Nissan Versa. I couldn't thank him enough!
Mikhaela A., Manteca CA (from Yelp)

"it was a great experience"

I dealt with Robert Carter this weekend and purchased a Chrysler 200 for my son and it was a great experience, Robert wasn't pushy like most salespeople, he listened to what me and my wife had to say and gave us the deal we wanted. I like to thank Donnie Knowles who was our original salesperson who was busy with another customer when we returned to Tracy Ford, so he introduced us to Robert. Great people. Thanks.
Darren W. (from Facebook)

"I was very satisfied leaving the dealership with my brand new car"

So today i went into Tracy Ford with my parents to buy my first car and I had an amazing experience we were helped by Juan Delgado. He was very helpful gave us from many choices to choose from answered all our questions and worked with my budget they gave us an awesome deal. I was very satisfied leaving the dealership with my brand new car. I'm so excited thank you so much you guys did great. Make sure you ask for Juan Delgado he will take care of you and help you with anything you need you won't regret it.
Cynthia G., Ripon CA (from Yelp)

"really listened and came through in a BIG way!"

What an amazing experience. Without to many details, my wife had a serious car accident/coma/6 month stay in a hospital. 3 years later, after physical recovery, it was time for her emotional one. I had been gently talking her into getting a car. I found a car online at Tracy Ford, so we went to check it out. That is where we met Henry Pollack. Kind, genuine and helpful. He did not overwhelm us, he listened to what we were looking for and showed us a few options that matched our (my wife's) needs. We drove off the lot with a brand new Ford Fiesta that runs great, comfortable and fills the needs! Not to mention, my wife drove off the lot with confidence, excitement and happiness. Henry Pollak is the reason we will only be going to Tracy Ford for any cars in the future. He didn't just sell us a car, but listened, really listened and came through in a BIG way! Great people, great place, happy customers!
Pete H., Lodi CA (from Yelp)

"My first new car and you guys made it happen!!!"

Thank you Tracy Ford for the awesome service you gave and the friendly Donny who kept calm through the process!! My first new car and you guys made it happen!!!
Susan W. (from Facebook)

"exactly what I was looking for and more!"

I had an AMAZING experience with Tracy Ford. I especially enjoyed all the help I received from Henry Polack. He worked with me for over a month trying to find exactly what I wanted. He even follows up with me to make sure that I still like the truck. 
Thanks for working with me, Henry! The truck is exactly what I was looking for and more! Thanks for the good eye & looking out for me to find just what I needed! I'll definitely be coming back to you if and when I decide to trade in my other car. You're awesome!!
Scott Y., Modesto, CA (from Yelp)

"Great service, friendly atmosphere and most of all Awesome Cars!!!"

Had a great experience at Tracy Ford! 3 weeks ago my daughter financed her first car, she got a 2015 Hyundai Accent and yesterday I financed a 2012 Nissan Maxima . The used car division at Tracy Ford has a great selection of cars with reasonable prices. The sales representative Raul and his Supervisor Jack Smith (who is also a Military Veteran) helped with getting a good monthly amount. Both times we gave him an amount and he worked hard to make it happen. Great service, friendly atmosphere and most of all Awesome Cars!!! If you need a used or new car go to Tracy Ford see Raul and Jack!
Brett F., Tracy, CA (from Yelp)

"a delight to be helped by someone so polite and courteous"

I recently stopped in to the used car side to see what they had on the lot. I was helped by Donny Knowles. He was very knowledgeable about what was available and took the time to really help me figure out what might work best for me. He promised to let me know when he came across what I was looking for. Definitely a delight to be helped by someone so polite and courteous. He never once made me feel like I wasted his time.
Lenzi B., Lodi CA (from Yelp)

"the best place to buy your first car"

Honestly the best place to buy your first car off the lot. Darrin Desilva took the time to work with us on the perfect price and payment for our budget. I was very skeptical at first but I can honestly say I love the new Ford I purchased from there. I was able to walk out the same day with a 2012 Ford Fusion. I was highly satisfied with the customer service we were given.
Brianna C., Modesto CA (from Yelp)

"thank you for treating us like family!!"

Thank you to a Mr. Donny Knowles for a fantastic car buying experience. Thank you for your patients in dealing with us and thank you for treating us like family!!.. my wife is super excited and happy with her focus. S again thank you and thanks you everyone else at Tracy Ford for a wonderful experience!
Andrew H., Lodi CA (from Yelp)

"experience as smooth and enjoyable as possible"

Being a first time buyer I felt I should look around a bit and not buy from the first lot I went to. After an exhausting search filled with rude salesmen and cars I wasn't fully happy with, I decided to come back to Donny. He made the experience as smooth and enjoyable as possible. I would definitely recommend buying a car from him.
Nicollette Y. San Jose CA (from Yelp)

"helped us in so many ways"

My Husband and I just purchased a 2014 Ford Focus and I'm so in love with it! Donny helped us in so many ways and made it possible for us to leave the lot with the car. I'm so thankful for all his help! If your looking for a car go in and ask for Donny.
Selena H., Lodi CA (from Yelp)

"the best car buying experience"

We had the best car buying experience at Tracy Ford. Our salesman Darrin Desilva was excellent to work with! He was very helpful, customer friendly and professional. Everyone helped to make the process fast and easy. We highly recommend Darrin as your salesman!
Kelly K., Lodi, CA (from Yelp)

"went above and beyond to help me"

Just purchased a 2015 Mazda 5 from here today as a first time buyer. We were helped by Darrin Desilva who is one of the best salesmen I've ever dealt with. I think he went above and beyond to help me with this purchase knowing my financial situation. The entire Ford team were very helpful and provided great advice for me.

I am more than satisfied with my first car shopping experience. And to top it off, we weren't there forever! Definitely coming back to Tracy Ford for future purchases, with Darrin if he's still there. He's good at what he does and I wish him more success.

Thank you so much Darrin Desilva. My family can all fit in one car now!
Sophia P., Tracy, CA (from Yelp)

"Very professional"

Sales guy was great, had a very comfortable gift of gab. Service folks a few days later were terrific. In and out for a bed liner in an hour. I do not know what these other people were seeing but I have no complaints. Very professional.
Donald C. (from Google)

"Wonderful people and they truly work with you"

Just bought a fabulous jeep from Donny! I recommend coming here if you're looking to buy a car. Wonderful people and they truly work with you. I would certainly come back
Lisette B., Modesto, CA (from Yelp)

"completely satisfied with the level of customer service"

I am completely satisfied with the level of customer service I received when purchasing my 2017 Shelby gt350.  Baker is by far the most conscientious and helpful sales person i have ever worked with.  Normally the vehicle I purchased has a large markup yet Baker managed to get me a deal at msrp, I am so pleased.  Not only is the sales team great but the finance department is very transparent and thorough.  I would definitely buy from them again and hope that my review has been helpful.
Joshua C., Folsom, CA (from Yelp)

"Services guys are the best!!"

Services guys are the best!! They take time to explain in detail while u are waiting or what wrong with ur car
Mishelle N. (from Foursquare)

"quick and easy"

Had my vehicle serviced here, no appointment needed, quick and easy.
Jonathan E. (from Google)

"good deal"

They were very nice, and gave me a good deal, great service and very fast, very polite, the car is in excellent conditions and runs great.
Juan C. (from Facebook)

"Juan is amazing!"

Juan is amazing! If you need a good car, I suggest going to Tracy Ford and talking with Juan!
April H. (from Facebook)

"Service was outstanding!!"

The Quicklane manager is the best. Service was outstanding!!
Kent I (from Facebook)

"we walked out with our Ford Explorer and could not be happier"

My husband and I were looking to get an suv to fit our daughter more easily into. We had looked at different dealerships and found nothing. We went into Tracy Ford and left without a vehicle that we wanted because of the negative equity on our car. Gabriel was the salesperson that was helping us and after we left he called us to come back and see other vehicles that could help us with rebates. We decided to go back and speak to Gabriel, we walked out with our Ford Explorer and could not be happier. Gabriel was awesome, very friendly, answered all of our questions and did not give up until we left with what we needed. If it was not for his call we might not have gone back. I can now put my baby in her car seat without a struggle and I feel much safer driving around with her. Thank you Gabriel!
Mayra M., Oakley CA

"Excellent buying experience"

Very responsive, worked with us, got a good price and excellent service. Very Very pleased. we worked with Leonard and he was very to the point, answered our questions and made arrangements for the purchase to be as hassle free as possible
GManning

"it was the best experience we have ever had buying a car"

We went to the Ford dealer in Manteca and walked out. The man that was helping us was horrible. But then we went to the one in Tracy and was greeted by a man named Michael Hall and we were thinking oh god not another sales man. But turned out he was amazing. We told him what kind of car we wanted and what we could afford each month and he did exactly what we ask him to and was so friendly from the moment we walked through the door until we left. We bought a new Ford Fusion and even though it was new they detailed it and filled it up with gas. I've gotta say it was the best experience we have ever had buying a car and not only was he super nice, all of the people that worked there was as well. I highly recommend them.
Kj M., Lathrop CA

"Everyone was extremely helpful & kind"

Shout out to the entire crew . Everyone was extremely helpful & kind.  Walked me through the entire process of purchasing my new car, and made me feel comfortable from beginning to end . Starting with Juan , my salesman , Bobby in financing & the detail crew . I recommend Tracy Ford to anyone purchasing a new car
Vickie O., Oakley, CA

"made the purchase of the new car a joyful experience"

Drove by Tracy Ford this last Saturday night to just take a look at the used car.  I knew the first one I saw was the one and Donny Knowles came right out to help us!

He was so helpful with all his efforts and made the purchase of the new car a joyful experience. 

He stayed at the dealership late that night just to assist us and went the extra mile to give us a ride home 

He stuck to his word in keeping me inside my budget and I would recommend him to anyone going down to Tracy Ford.  

Thank you,
MICHELLE
Michelle B., Tracy, CA

"Quick, easy, no hassle"

Quick, easy, no hassle. Worked with Hector. Start to finish including test drive, two hours. Hector took care of me, I would work with him again.
Gregory P., Westley, CA

"100 % satisfied"

Good Customer Service, very helpful answering all my questions about all the cars and trucks, and I am 100 % satisfied with my vehicle that I purchased.
Frank E.

"thank you for listening"

Donny Knowles thank you for listening and putting me in a vehicle perfect for me. Thanks to you and your team for working with me to get the best deal for my lifestyle and means.
Cherry J. , Tracy, CA

"Great service all the way around"

Donny Knowles was my sales agent. He was awesome. He knew what I wanted and found the car for me. Great service all the way around. I was in and out quickly. Great car dealership.
Marlo F., Tracy, CA

"highly recommend this dealership to everyone"

This place has great customer service. Donny Knowles was my salesman. Donny took very good care of me by making the process go smoothly and easy in a timely manner. I was in and out of the dealership within an hour thanks to Donny and the finance representative. I will go back there for my next vehicle and highly recommend this dealership to everyone.  Thank you again Tracy Ford for the wonderful service you provided me.
Amanda H., Stockton, CA

"I have always used Tracy Ford for my cars and services"

My wife and I just purchased a 2014 Ford Escape Titanium, rainy day but we were ready to deal. Gabe the salesman came out to see how he could be of service even in the rain. That was cool, not pushy at all, answered all our questions and even our demands. We had a plan, stuck to it, and Gabe understood. The financial guy was great and worked with us and our needs (monthly payment ) and that we were not going to budge. Also gave us a great price for trade in. I have always used Tracy Ford for my cars and services, never had an issue. Need or want a Ford see Gabe and the folks at Tracy Ford.
Emmett P., Stockton, CA

"Great car buying experience"

We were looking for a used car for our son this weekend.  We stopped in at Tracy Ford and were greeted by Gabriel.  Although they did not have any cars within our  price range on the lot, he took us to their Superstore lot.  We immediately found a 2013 Cruze.  It is a great car for our son to commute to and from college. They were asking $14,995 for the car, but we were able to get it for MUCH less than that.  Gabriel was very helpful throughout the entire process.  He was supposed to leave at 2:00 p.m. for a wedding, but stayed until the deal was completed, about 3:45 p.m.   Great car buying experience.
Brian K., Tracy, CA

"Best experience ever"

Best experience ever purchasing a vehicle. Matt, Leonard and Chris were very courteous in making the deal work for us. Very prompt in getting the deal completed without taking all day. Very pleased with the vehicle we wanted at a price we could afford. Thank you. Would recommend them and this dealership to anyone.
via Cars.com

"Everyone here went out of their way"

Love Tracy Ford. Everyone here went out of their way to get my husband and I something we really love and worked with us to get to our budget. Thank you so much. Especially Darrin Desilva he is so patient and will do whatever he can to work with you. Thanks again
Erika B.
 

Contact

Tracy Ford

3500 Auto Plaza Way
Directions Tracy, CA 95304

  • Sales: (888) 722-1914
  • Service: (877) 697-9254
  • Parts: (877) 699-4665

Hours

  • Monday 9:00AM-9:00PM
  • Tuesday 9:00AM-9:00PM
  • Wednesday 9:00AM-9:00PM
  • Thursday 9:00AM-9:00PM
  • Friday 9:00AM-9:00PM
  • Saturday 9:00AM-8:00PM
  • Sunday 10:00AM-7:00PM
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